Privacy Policy for mc-exclusivo.com
1. Introduction
At mc-exclusivo.com (“we,” “us,” or “our”), we are deeply committed to protecting your privacy and safeguarding the personal data you entrust to us. This Privacy Policy outlines how we collect, use, store, share, and protect your information. We maintain a strict data protection framework in line with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and applicable privacy laws, guided by transparency, fairness, and accountability principles. By using mc-exclusivo.com, you acknowledge and agree to the practices described in this policy.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all individuals who use mc-exclusivo.com and related services, whether as visitors or registered users. We are the data controller for the purposes of data protection laws. This means we determine the purposes and methods by which your personal data is processed.
If you have any questions regarding this policy or how we process your personal data, you may contact us at [email protected].
3. Categories of Personal Data Processed
We collect and process different types of personal data depending on your relationship with us and how you interact with mc-exclusivo.com:
a. Usage Data
We collect information about how you use our website. This includes your browser type, IP address, pages visited, session timestamps, referring URLs, geolocation data (based on IP), and performance diagnostics related to how our website functions on your device.
b. Account Data
When you create an account or make a purchase, we collect identifying information such as your full name, email address, phone number, billing address, shipping address, and account credentials.
c. Profile Data
This includes data you provide when completing your profile, such as product preferences, browsing habits, feedback, reviews, and purchase history.
d. Communication Data
We maintain records of correspondence between you and our customer support team, including queries, complaints, service requests, and other interactions.
e. Technical Data
We collect technical information, including device type, operating system, system configuration, browser plug-ins, and other technical identifiers necessary to ensure a seamless and secure experience on mc-exclusivo.com.
f. Transaction Data
This includes records of purchases, payment methods used (excluding full payment card information, which is handled by payment processors), order details, delivery addresses, and transaction timeframes.
g. Preference Data
We gather information about your marketing preferences, communication opt-ins, product interest signals, and cookie-related choices.
4. Legal Bases for Processing
We process your personal data only where legally allowed. The following constitutes our legal bases under GDPR:
– Contractual Necessity: To fulfill our obligations in instances where you enter a contract with us (e.g., purchases, account creation).
– Consent: Where you explicitly consent (e.g., marketing communications, analytics tracking).
– Legitimate Interest: To improve our services, ensure security, prevent fraud, and promote mc-exclusivo.com, in ways that do not infringe your rights and freedoms.
– Legal Obligation: Where we are required to process data under relevant laws.
5. Your Rights
Under applicable data protection laws, including the GDPR and CCPA, you have the following rights regarding your personal data:
– Right of Access: You may request access to your personal data we hold.
– Right to Rectification: You may request corrections to inaccurate or incomplete data.
– Right to Erasure: Under certain circumstances, you may request the deletion of your personal data.
– Right to Restriction: You may request we limit how your data is processed under specific conditions.
– Right to Portability: You are entitled to receive your data in a structured, commonly used format and have it transferred to another controller.
– Right to Object: You can object to processing carried out on the basis of our legitimate interest or for direct marketing purposes.
– Right to Non-Discrimination: Under the CCPA, you will not receive discriminatory treatment for exercising your privacy rights.
To exercise any of these rights, please contact us at [email protected]. We may need to verify your identity before fulfilling the request.
6. Security Measures
We maintain robust security protocols to protect your personal data against accidental loss, unauthorized access, alteration, disclosure, or destruction. Security measures include:
– Encryption at rest and in transit
– Strict access controls
– Regular data backups
– System monitoring for anomalies
– Staff training in data privacy and security practices
7. International Transfers
Where your data is transferred outside of the European Economic Area (EEA), we ensure a level of protection equivalent to that within the EEA by:
– Relying on Standard Contractual Clauses approved by the European Commission
– Confirming the receiving country has adequate data protection laws
– Implementing supplementary safeguards where necessary
We take steps to ensure all international transfers are conducted in accordance with applicable legal requirements.
8. Data Retention
Your personal data is retained only for the period necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Specific retention periods include:
– Account Data: Retained while your account remains active
– Transaction Data: Retained for a minimum of 7 years for compliance and accounting
– Communication Data: Retained for up to 3 years post-interaction
– Technical and Usage Data: Retained for up to 12 months unless pseudonymized for analytical purposes
– Marketing and Preference Data: Retained until you withdraw your consent
Upon expiration of these periods, data is securely anonymized or deleted.
9. Cookie Policy
mc-exclusivo.com uses cookies and similar technologies to enhance performance, deliver functionality, and analyze usage. Categories include:
– Essential Cookies: Required for basic functionality and security
– Functional Cookies: Enhance user convenience by remembering preferences
– Analytics Cookies: Track website interactions for internal improvement
– Performance Cookies: Measure and optimize performance under varying conditions
10. Cookie Management and GDPR/CCPA Compliance
You may manage cookie preferences at any time through our website’s cookie consent banner or settings portal. Additionally, major browsers offer options to control or block cookies through their privacy settings.
Where required by law, we obtain your active, informed consent before placing non-essential cookies on your device. Under the CCPA, cookies that qualify as “personal information” are treated consistent with California residents’ rights.
11. Children’s Privacy
mc-exclusivo.com does not knowingly collect or process data from children under the age of 13. If we become aware that we have inadvertently collected data from a child without verified parental consent, we will take immediate steps to delete that information. Parents or legal guardians who believe their child has submitted personal data without consent should contact us at [email protected].
12. Policy Updates and User Notifications
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our data practices. Any significant changes will be communicated prominently on mc-exclusivo.com or directly to you via email when appropriate. Continued use of the website after such updates constitutes your acceptance of the revised policy.
13. Contact Us
If you have any questions about this Privacy Policy, your personal data, or how your rights are protected, please contact us:
Email: [email protected]
This Privacy Policy is designed in alignment with the GDPR and CCPA, and we are committed to continuously upholding the highest standards of privacy and data protection. For concerns regarding your privacy or the use of your personal information, we encourage you to reach out directly to us.